TABLE OF CONTENTS

• Requester Insights

• Share Associated Work Members

 

Requester Insights

Want to avoid one-off status updates? Allow requesters to view a dashboard that provides even greater transparency.

 

To enable Requester Insights, navigate to Account Settings > Features  and select the toggle next to Requester Insights.

Requester Insights toggle

 

Once enabled, requesters have a read-only view of associated work, including:

• Names

• Statuses

• Project progression

• Project assignees (optional)

• Start dates

• Due dates

• Tags

• Level of Effort (LOE)

• Number of file attachments

Requester Insights

 

 

 

Share Associated Work Members

Provide your requesters with even more transparency by allowing them to view team members assigned to work items.  

 

Once Requester Insights have been enabled, select Edit to the right of the feature in feature settings. 

Requester Insights options

 

Toggle on Share Associated Work Members and select Save

Requester Insights toggles

 

Requesters will be able to view Team Member avatars in the read-only view and hovering over the avatar will reveal the Team Member's name. 

Team Member avatars in the read-only view

 

Depending on the number of Team Members assigned to a project, requesters can select icons to view additional Team Members. 

assignees