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Custom Views for Stakeholder Users

Stakeholders with permissions to create Requests will be able to filter, sort, and create Custom Views within the Requests workspace. Creating unique views allows for easy access to requests and important information for your organization.

Within the Request workspace, all account level Custom Fields are available for Stakeholders to use as filters and columns.

 

TABLE OF CONTENTS

• Viewing Requests

• Viewing by Table

• Saving Custom Views

• Recommended Views

 

 

 


 

Viewing Requests

By default the Requests workspace will show the Submitted By Me view, listing your active, submitted requests, ordered by due date. Archived requests are filtered out of this view.

Submitted By Me view

 

Narrow your results by clicking Filters and selecting from the available filters. 

filters dropdown

 

Filters currently in use will display in the filter bar. De-select the options to remove from your view or select Clear to the right to remove all filters. 

clearing filters

 

Change how your view is ordered by clicking Sort and selecting from the sort options. Options will sort in ascending order by default. Click your selection again to reverse the order. 

sort dropdown

 

 

 

Viewing by Table

In addition to the List view, you also have the option to view requests in Table view. Table views provide more control over what information you see, making it easier to find what you need you need at-a-glance. 

 

Click List and select Table to update your view. 

table view

 

Add or remove columns by clicking Columns and selecting from the dropdown choices. 

adjusting columns

 

Sort, resize, and reorder your data by dragging and dropping selected columns.

Sort, resize, and reorder columns

 

 

 

Saving Custom Views

Save your preferences to return to whenever needed! When adding to a view select Save as New View in the top right. 

Saved views are unable to be shared with other users.

 

Save as New View button

 

Enter a name for your view and click Save As New View. 

Save As New View button

 

Any custom view you create will be listed under MY VIEWS to the left of your screen. Select + Add View to create new views from scratch. Drag and drop functionality allows you to re-order your list of custom views however desired.

+ Add View option

 

The actions menu in the top right of your custom view allows you to duplicate your view or delete if no longer needed. If you have a view that you return to daily, select Set as Default View to immediately access when viewing Requests. 

Set as Default View option

 
 
 

Recommended Views

To help get you started creating your own views, we've put together a guide for views we know will be helpful in your day-to-day.

 

View Name View Purpose View Type Filters Columns
Submitted By Me Keep track of all requests submitted by me Table

Use Preset filters

  • Request Name
  • Submitted Date
  • Request Status
  • Due Date
  • Associated Work Status
Not Yet Accepted Keep track of all my requests yet to be accepted Requester Name = Your Name
Request Status = Submitted, Declined
In Progress Keep track of all my requests in progress Requester Name = Your Name
Request Status = Accepted
Completed Requests Keep track of all my completed requests Requester Name = Your Name
Request Status = Completed